Help & FAQ
Help & Frequently Asked Questions
Have a question? We've got answers. If you don't find what you're looking for here, feel free to reach out to us at divinearmyorder@gmail.com.
Orders
How do I place an order?
Simply browse our store, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your purchase.
Can I modify or cancel my order after placing it?
We process orders quickly, so changes may not always be possible. Please contact us at divinearmyorder@gmail.com as soon as possible and we'll do our best to help.
How do I check my order status?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use that number to track your package directly with the carrier.
Shipping
Where do you ship?
We currently ship within the United States. International shipping availability may vary — contact us for more details.
How long does shipping take?
Standard shipping typically takes 5–10 business days. Processing time is 1–3 business days before your order ships.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — follow us on social media to stay updated.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items in original condition. Please visit our Return Policy page for full details.
How do I start a return or exchange?
Email us at support@divinearmystore.com with your order number and reason for the return or exchange. We'll guide you through the process.
Are supplements returnable?
For health and safety reasons, supplements and wellness products are non-returnable once opened.
Products
Are your supplements safe to use?
Our wellness products are formulated with quality ingredients. However, we recommend consulting with a healthcare professional before starting any new supplement, especially if you have a medical condition or are taking medication.
Do you restock sold-out items?
Yes! If an item you love is out of stock, contact us at divinearmyorder@gmail.com and we'll let you know when it's back.
Do your apparel items run true to size?
Sizing can vary by product. We recommend checking the size guide on each product page for the most accurate fit information.
Payments
What payment methods do you accept?
We accept all major credit and debit cards, as well as additional payment options available at checkout (such as Shop Pay, PayPal, and more).
Is my payment information secure?
Yes. All transactions are encrypted and processed securely. We do not store your full card details. See our Privacy Policy for more information.
Contact Us
How can I get in touch?
We'd love to hear from you! Reach out any time:
- Email: divinearmyorder@gmail.com
We aim to respond to all inquiries within 1–2 business days.